Privacy Policy
This notice concerns the Harmonia Hotel by Dukley website and enquiries about the hotel in Budva, Montenegro. It explains the information involved when you contact us, request a stay or use our website.
Information you provide
Enquiries and reservations may involve your name, contact details, stay dates, guest numbers and preferences. Information needed for accommodation, invoicing or guest registration depends on the service and applicable requirements. Please provide only information relevant to your request. Do not send passwords or payment card security codes through an enquiry form or email.
Website information and cookies
Website visits can generate technical information, including IP address, browser, device and pages viewed. Cookies and similar technologies may support site functions, remember preferences and provide usage information. Where consent is required, optional technologies depend on your choice. You can also manage or remove cookies through your browser; blocking them may affect some features.
Purposes and legal grounds
Information is used to answer enquiries, handle reservations, provide requested services, administer hotel stays and meet applicable obligations. Processing must have an appropriate basis, such as steps requested before a contract, performance of a contract, a legal obligation, a legitimate interest or your consent, as applicable. A marketing choice is separate from a reservation.
Service providers and external websites
Hotel operations may involve booking, payment, hosting or communications providers that need relevant information to deliver their services. Disclosure to authorities may also be required by law. When you follow an external booking or social media link, review that provider’s privacy notice. An external service may process information in another country under its own arrangements.
Storage and security
Information should be retained only for the purpose for which it is needed and for applicable legal, accounting or claims periods. The appropriate period depends on the record and service. Access should be limited to authorised recipients. No internet transmission can be guaranteed completely secure; avoid sending unnecessary sensitive information.
Marketing preferences
If you receive promotional messages, you can use the unsubscribe option provided or contact the hotel to ask that they stop. Withdrawing a marketing choice does not prevent essential communications about an existing enquiry or reservation.
Your privacy requests
Depending on applicable law and the circumstances, you may request access, correction, deletion, restriction, objection or transfer of your personal information, and withdraw consent where processing relies on it. Contact the hotel using the details below. Identity checks may be needed before information is released. You may also raise a concern with Montenegro’s Agency for Personal Data Protection and Free Access to Information.
Children’s information
A parent or guardian should handle enquiries and privacy requests concerning a child. Please do not provide a child’s information unless it is necessary for the requested service and you are authorised to provide it.
Contact and updates
For privacy questions, contact Harmonia Hotel by Dukley at sales@harmoniahotel.com or +382 69 160 004. Address: Jadranski put bb, Zavala Peninsula, Budva 85310, Montenegro. Updates to this notice are published on this page.
